Shipping Policy

SHIPPING POLICY

 
Processing time
To estimate when you can expect your order, please refer to the timeframe below.  All products from our store are made-to-order, each item need:

  • 1-3 business days for regular products (Mug, 2D shirts…)
  • 5-7 business days  for All Over Printed apparel and products

In addition, if your order is personalized and/or needs adjustment, it may take a few days for our designer to create a complete art file. Design time will depend on adjustment (more or less, easy or difficult) can be from 2-3 days or more.

Shipping time

Detail time frame for shipping correspondence with products group as below:

  • 3-5 business days for Regular Printed apparel, Mugs and Flags
  • 5-14 business days  for All Over Printed apparel and products

All our shipments are provided with a tracking link. Please feel free to follow the tracking link to check your delivery status.

***Please Note:

We do not process a refund in these following cases:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address, not being at home to receive the delivery, not picking up the packages as requested).
  • Your order did not arrive due to exceptional circumstances outside the control of Our Store (i.e. not being cleared by your country’s customs, being delayed by a natural disaster, showing “delivered” in the tracking system, having been shipped into your mailbox but gotten lost).